International Shipping

All packages will be sent with an express service.

■ Handling and packing time: 1-2 Business Days - Monday-Friday service only. 
Our warehouse is closed on Saturday, Sunday, and Statutory Holidays. In the event of a statutory holiday: The order will be shipped the following business day.

■ A confirmation email will be sent once the order has been placed.

■ Tracking information will be sent by email once the order has been processed with a label made.

■ To report a package lost or damaged - please contact us at customer@jjmalibu.com. Please provide the order number and confirm the full shipping address in your message to us.

THIRD PARTY MAIL FORWARDING SERVICES

Please be aware that JJ MALIBU is not responsible for lost or stolen packages or missing items from the use of third party mail forwarding services. Shipping to the mail forwarding company is the only available tracking we can provide.

Please visit our FAQ for other common questions.

Need support? Please contact customer@jjmalibu.com 

 

COUNTRY SHIPPING CHARGE FREE SHIPPING THRESHOLD AVG. SHIP TIME DUTIES / TAX INCLUDED
Australia 10 AUD 150 AUD 3-5 business days Duties & Taxes Included at Checkout
Austria 10 EUR 100 EUR 2-6 business days Duties & Taxes Included at Checkout
Bahrain 10 BHD N/A 3-6 business days Duties & Taxes Not Included at Checkout
Belgium 10 EUR 100 EUR 2-5 business days Duties & Taxes Included at Checkout
Brazil 70 BRL N/A 3-10 business days Duties & Taxes Included at Checkout
Canada 6 CAD 80 CAD 3-7 business days Duties & Taxes Included at Checkout
Chile 12,500 CLP N/A 2-6 business days Duties & Taxes Included at Checkout
China 95 CNY N/A 5-11 business days Duties & Taxes Included at Checkout
Croatia 150 EUR N/A 2-5 business days Duties & Taxes Included at Checkout
Czech Republic 250 CZK 3,000 CZK 2-5 business days Duties & Taxes Included at Checkout
Denmark 100 DKK 600 DKK 2-5 business days Duties & Taxes Included at Checkout
Egypt 800 EGP N/A 4-6 business days Duties & Taxes Included at Checkout
Finland 10 EUR 100 EUR 2-6 business days Duties & Taxes Included at Checkout
France 10 EUR 100 EUR 3-7 business days Duties & Taxes Included at Checkout
Germany 9 EUR 100 EUR 2-5 business days Duties & Taxes Included at Checkout
Greece 10 EUR 100 EUR 2-6 business days Duties & Taxes Included at Checkout
Hong Kong 80 HKD 800 HKD 3-5 business days Duties & Taxes Included at Checkout
Hungary 4000 HUF 50,000 HUF 3-6 business days Duties & Taxes Included at Checkout
Iceland 1,500 ISK 20,000 ISK 2-5 business days Duties & Taxes Included at Checkout
Ireland (Republic of) 10 EUR 100 EUR 2-5 business days Duties & Taxes Included at Checkout
Israel 40 ILS 500 ILS 2-9 business days Duties & Taxes Included at Checkout
Italy 10 EUR 100 EUR 3-7 business days Duties & Taxes Included at Checkout
Japan 1,500 JPY 20,000 JPY 3-5 business days Duties & Taxes Included at Checkout
Korea (South) 14,000 KRW 150,000 KRW 4-7 business days Duties & Taxes Included at Checkout
Kuwait 9 KWD N/A 3-6 business days Duties & Taxes Included at Checkout
Macau 100 MOP 1000 MOP 3-5 business days Duties & Taxes Not Included at Checkout
Malaysia 50 MYR 500 MYR 4-7 business days Duties & Taxes Not Included at Checkout
Mexico 200 MXN 2,500 MXN 2-8 business days Duties & Taxes Included at Checkout
Netherlands 10 EUR 100 EUR 3-6 business days Duties & Taxes Included at Checkout
New Zealand 15 NZD 200 NZD 4-9 business days Duties & Taxes Included at Checkout
Norway 125 NOK 1,500 NOK 2-6 business days Duties & Taxes Included at Checkout
Oman 10 OMR N/A 5-7 business days Duties & Taxes Included at Checkout
Philippines 750 PHP 10,000 PHP 4-6 business days Duties & Taxes Included at Checkout
Poland 45 PLN 800 PLN 3-6 business days Duties & Taxes Included at Checkout
Portugal 10 EUR 100 EUR 4-6 business days Duties & Taxes Included at Checkout
Qatar 75 QAR N/A 3-6 business days Duties & Taxes Included at Checkout
Saudi Arabia 50 SAR 800 SAR 4-8 business days Duties & Taxes Included at Checkout
Singapore 15 SGD 200 SGD 3-6 business days Duties & Taxes Included at Checkout
South Africa 250 ZAR 3,000 ZAR 3-11 business days Duties & Taxes Included at Checkout
Spain 10 EUR 100 EUR 2-5 business days Duties & Taxes Included at Checkout
Sweden 100 SEK 1,500 SEK 2-5 business days Duties & Taxes Included at Checkout
Switzerland 10 CHF 150 CHF 2-5 business days Duties & Taxes Included at Checkout
Taiwan 350 TWD 5,000 TWD 4-6  business days Duties & Taxes Not Included at Checkout
Thailand 450 THB 5,000 THB 2-5 business days Duties & Taxes Included at Checkout
Turkey 700 TRY N/A 2-7 business days Duties & Taxes Included at Checkout
United Arab Emirates 75 AED 1,000 AED 2-5 business days Duties & Taxes Included at Checkout
United Kingdom 9 GBP 100 GBP 2-5 business days Duties & Taxes Included at Checkout
United States 6 USD 80 USD 3-5 business days Duties & Taxes Included at Checkout
Vietnam 300,000 VND N/A 4-6 business days Duties & Taxes Included at Checkout
         
REST OF EU 25 EUR N/A Approx. 3-5 Duties & Taxes Not Included at Checkout
REST OF WORLD 35 USD N/A Approx. 3-5 Duties & Taxes Not Included at Checkout